Bajeebip Privacy Policy — Your Data is Safe With Us

1. Introduction & Scope

Bajeebip is an international-standard online gaming and Sports Betting platform. We place the highest importance on our users' privacy. This privacy policy explains what information Bajeebip collects, why it is collected, and how it is used and kept secure.

This privacy policy applies to all users of Bajeebip's website, mobile application, and other digital services. If you access our platform from Bangladesh, all provisions of this policy apply to you.

We believe transparency is the foundation of trust. That's why our Privacy Policy is written in plain language, so every user can easily understand it.

2. What Data We Collect

Bajeebip collects various types of information necessary to provide its services. Details are outlined below:

3. How We Collect Your Data

Bajeebip collects information through several methods:

• Directly Provided: Any information you provide when filling out the registration form, uploading KYC documents, contacting customer support, or making a payment.
• Automatically: When you use our site or app, information such as your IP address, browser type, pages visited, and session data is recorded automatically.
• Cookies & Tracking Technologies: Data is collected via cookies, pixels, and local storage to improve user experience.
• From Third Parties: Verification data received through payment providers or identity verification agencies.

4. Purpose of Data Use

Bajeebip uses your data solely for the purposes listed below — nothing else:

• Account Management: To create, verify, and manage your account.
• Service Delivery: To process betting, gaming, and financial transactions successfully.
• Ensuring Security: To prevent fraud, money laundering, and unauthorized account access.
• Legal Compliance: To meet the requirements of licensing authorities and regulatory bodies.
• Customer Support: To address your questions, complaints, or issues.
• Responsible Gaming: To identify problem gambling risks and provide the necessary support.
• Platform Improvement: To analyse user experience and improve the quality of our services.
• Relevant Communications: To send important updates, promotional offers, or security alerts (only with your consent).

5. Data Sharing Policy

Bajeebip never sells your personal data. However, in certain circumstances, limited information may be shared with trusted partners:

• Payment Providers: Necessary information is shared with Mobile Pay, Nagad, and other payment providers to process your transactions.
• Identity Verification Agencies: Data is shared with licensed verification services as part of the KYC process.
• Legal Authorities: We may be required to disclose information to regulatory authorities under a court order or other legal obligation.
• Game Providers: Third-party game providers who supply games on the Bajeebip platform receive only the minimum data required to operate those games.

6. Cookies & Tracking Technologies

Bajeebip uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience.

• Essential Cookies: Required to maintain login sessions and ensure security. Disabling these will prevent the site from functioning properly.
• Functional Cookies: Used to remember your language preference, theme, and other settings.
• Analytics Cookies: It helps us understand which parts of the site users engage with most, so we can continuously improve our services.
• Marketing Cookies: To show you relevant ads. You can opt out of these at any time.

You can delete existing cookies or block new ones at any time through your browser settings.

7. Data Retention

Bajeebip retains your data only for as long as necessary. The general policy is as follows:

• All relevant data is retained for as long as your account remains active.
• Even after account closure, certain data may be retained for up to 5 years to meet legal and regulatory requirements.
• Financial transaction records must be retained for a specified period in accordance with anti-money laundering regulations.
• Customer support conversations are retained for a maximum of 2 years.

8. Your Rights

As a Bajeebip user, you have the following rights over your personal data:

To exercise any of these rights, email support@bajeebip.com. We will respond within 30 business days.

9. Security Measures

Bajeebip follows industry-leading security standards to protect your data:

• SSL/TLS Encryption: All site traffic is secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): You can enable 2FA to add an extra layer of security to your account.
• Data Center Security: All data is stored in secure, protected data centers accessible only to authorized personnel.
• Regular Penetration Testing: Third-party security experts regularly audit the system for vulnerabilities.
• Suspicious Activity Detection: Our system automatically detects unusual login attempts or transactions and alerts you right away.

10. Children's Privacy

Bajeebip strictly prohibits anyone under the age of 18 from using the platform. We never knowingly collect information from minors.

• Age verification is carried out as part of the registration process.
• If a user is found to be under 18, their account will be closed immediately.
• If an underage account is identified, all collected data will be deleted.

If a parent or guardian believes their child has created an account, please contact us at support@bajeebip.com.

11. Policy Updates

Bajeebip may update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of this page will be revised accordingly.
• You will receive notifications at your registered email address for any significant account changes.
• A notice may be displayed when you log in to the site.

Continued use of the platform after a new policy takes effect will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

12. Contact Us

If you have any questions or concerns about our privacy policy, or wish to exercise your rights, please get in touch:

• Email: support@bajeebip.com
• Subject: Send us an email with the subject line "Privacy Request".
• Live Chat: Click the chat button at the bottom right of the site.
• Support Hours: 24 hours a day, 7 days a week.